Assistant Manager Merchandise

JCPenney•Chula Vista, CA

4d•Onsite

About The Position

As the Assistant Manager of Merchandise, you will contribute to profitable sales growth by leading and engaging associates, managing merchandise standards and execution, supporting operational excellence, and driving sales-building programs that enhance the customer experience. In this role, you will help lead the store team in delivering strong merchandise presentation, consistent execution, outstanding customer service, and performance results aligned with company standards.

Requirements

Eligibility for bonus under the Management Incentive Plan.
All associates are eligible for an associate discount on merchandise at Catalyst Brands.
For paid holidays, associates who are eligible for paid vacation are also eligible for eight paid holidays during the calendar year. Store hourly associates scheduled to work on a designated holiday will receive additional compensation.
For paid vacation days and eligibility requirements for other benefits, please visit www.catalystbenefits.com.

Responsibilities

Own in-stock levels through effective merchandise replenishment activities.
Maintain high merchandise presentation standards throughout the store.
Actively lead the team in planning and executing merchandise and visual elements.
Ensure company merchandising standards are consistently executed.
Model, coach, and hold the team accountable for delivering outstanding customer service.
Oversee the Manager on Duty program to ensure associates are engaged and customers are serviced appropriately.
Support sales-building programs that improve the customer experience and drive profitable sales growth.
Reinforce performance expectations through consistent coaching and follow-up.
Support Omnichannel initiatives to further drive sales and customer service.
Own training and coaching related to Omnichannel processes and execution.
Ensure associates understand and execute Omnichannel standards consistently.
Drive sales growth in Fine Jewelry, Window, and Mattress businesses by leading and engaging associates.
Own the planning and execution of special events within specialty businesses.
Partner with store leadership to identify opportunities and improve specialty business performance.
Partner with the store management team to source and hire talent for hourly positions.
Play an active role in training, coaching, and developing associates.
Provide in-the-moment feedback and address performance issues as needed.
Support associate engagement and development through consistent leadership presence.
Consistently meet established performance standards, including but not limited to: Shrink and safety initiatives, Omnichannel execution, Scheduling efficiency, Associate relations and engagement, Customer service, Profitability, Productivity, Attendance.