Assistant Manager/Leasing

Fortis Property Management•Hendersonville, TN

14h•Onsite

About The Position

We are seeking an Assistant Community Manager to help oversee and optimize operations. In this role, you will work closely with the Community Manager to drive profitability, protect stakeholder investments, and ensure an exceptional living experience for our residents. Key responsibilities include resolving resident concerns, managing accounts receivable and payable, and maintaining accurate records in Yardi. At Fortis, our success is built entirely on the talent and dedication of people like you. We pride ourselves on cultivating a team of thoughtful, innovative, and driven professionals. To reward your hard work, we offer a highly competitive commission and bonus structure. We are deeply committed to your professional growth, actively promoting from within because we believe the leaders of tomorrow are working with us today.

Requirements

High School graduate or equivalent
Minimum of 1-3 years multi-family property management.
Strong marketing and sales background
Accounting system functions
Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
Computer skills to include Microsoft Office (Word, Excel)
Ability to walk the property and climb stairs
Flexibility to work weekends and extended hours as needed
Ability to successfully interact with people
Organizational skills
Strong communication skills both orally and written
Good decision-making ability
Professional image

Nice To Haves

Two- or four-year college degree preferred
NALP, CAM designations preferred
Bilingual (English/Spanish) a plus

Responsibilities

Assist in the preparation of the annual operating budget
Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
Ensure all bank deposits are made in accordance with Company policy and procedures
Process all invoices on a weekly basis and submit them to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
All on-site accounting functions
Collect and process all payroll for the community
Oversee leasing activities including tours, applications, approvals, and move-ins
Maintain strict compliance with Fair Housing laws, local regulations, and corporate leasing policies.
Resolve resident concerns and conflicts with a professional, diplomatic, and solutions-oriented approach.
Drive community occupancy by executing targeted marketing campaigns, promotional activities, and outreach to attract qualified residents.
Conduct regular market surveys and analyze local competitor trends to optimize positioning and pricing strategies.
Deliver exceptional customer service to foster positive relationships and enhance resident retention.
Maximize rental revenue by skillfully negotiating new lease agreements and renewals at optimal market rates.
Manage legal and eviction proceedings efficiently and in full accordance with local laws when necessary.
Manage the property independently when the Community Manager is off-site.
Follow and implement Fortis Properties Management policies consistently.
Maintain full technical literacy in all internal computer systems and software
Ensure compliance with Fair Housing, ADA, OSHA, EPA, local housing laws, and company policies
Maintain accurate records, reports, and leasing documentation
Risk Management adherence
Other duties as needed or required