Assistant Manager - Laser Tag at Londonderry

FunEx Head Office•Edmonton, AB

10d•Onsite

About The Position

We are Laser City, a fun and action-packed entertainment venue offering Laser Tag, Mini Paintball, eSports, and more. We specialize in creating memorable experiences for special occasions like birthday parties, corporate events, and sports teams. We are looking for an experienced Assistant Manager to join our team at our new Londonderry Mall location in Edmonton. The Assistant Manager will be instrumental in delivering amazing customer experiences and managing and growing our team.

Requirements

1+ Years management or supervisory experience, preferably in a related field (entertainment, recreation, hospitality, etc).
Experience in training part time staff.
Comfortable with on the spot coaching.
Reporting using Excel and other programs.
Leading and building a happy team.
Driver’s License.
Must be available to work Saturday AND Sunday.
Must have own reliable transportation.

Nice To Haves

Graphic design skills.
Basic repair/renovation skills.
Sales experience.

Responsibilities

Delivers outstanding customer service and deals with customer issues as needed.
Maintains staff performance by coaching to develop team skill sets and holding employees accountable.
Actively involved in the employee hiring and assessment process.
Shift Lead Weekends and Evenings, and through the week for private bookings.
Work in the office in a customer service role.
Assist in scheduling, hiring, and training of employees.