Assistant Manager - Kitchen - Gap, PA

Sheetz, Inc•Gap, Pennsylvania

9d•Onsite

About The Position

This role is for a Kitchen Assistant Manager at Sheetz in Gap, PA. The position involves ensuring proper staffing, products, customer service, food prep, and kitchen execution to achieve perfection in every order. The Assistant Manager will manage the entire food service program, including inventory, preparation, promotion, production, service, and sales. They will also step up as a leader of day-to-day operations in the Store Manager's absence. The role offers leadership experience and the opportunity to contribute to recruitment, selection, training, and performance management.

Requirements

High School Diploma or GED required.
ServeSafe certification.
Any other legally required certification.

Nice To Haves

Two-year degree in a business-related field preferred.
One year of experience supervising others in a fast food, restaurant, retail, or convenience operation preferred.
Successful completion of certification testing as needed.

Responsibilities

Back-up the Store Manager by giving input on recruitment, selection, training, and performance management of the store work family.
Provide input into scheduling.
Handle customer questions, complaints, and concerns in a timely manner.
Monitor work family compliance with Sheetz policies, procedures, and programs.
Follow up with responses from customer service shops, QA audits, secret shops, and SMG surveys.
Manage kitchen operations including recipes, proper portioning, and product rotation.
Create build-to's and follow up on orders and store organization.
Manage inventory and identify waste elimination opportunities to keep goods stocked.
Impact cost savings by monitoring waste, expense, and variance.
Oversee food service rollouts.