Assistant Manager, Jewelry Merchandising

Richemont • New York, NY

18h

About The Position

The Assistant Manager for Jewelry will work within the Merchandising/Supply Chain Department for Cartier North America. The Person will assist the overall Jewelry business with stock support to all Commercial teams, support requests regarding product availability, ensure flows are running properly and support manager to implement specific projects or specific analysis.

Requirements

• 3-5 years of experience related to merchandising and/or sales/operations.
• Excellent computer proficiency with MS-Office (mainly Excel).
• SAP experience is a significant advantage.
• Power BI or Looker experience is a strong plus.
• Experience in Retail business appreciated.
• Knowledge of Luxury, Jewelry and precious stones is a strong plus.
• Strong interpersonal and communication skills.
• Customer service focus.
• Fast learner.
• Organized and capacity to work in the details.
• Flexibility and reactivity.
• An entrepreneurial mind-set that includes a curiosity to improve business acumen is required.
• Motivated individual able to work independently and as a team player is required.
• Strong organizational skills with excellent time management and decision-making skills.
• Ability to work additional hours as needed.

Responsibilities

• Interact with boutiques regarding stock availability; sold orders, Special orders and all other request.
• Responsible for the management of the customer´s requests from Retail and E-Commerce in collaboration with Cartier Operations.
• Independent in the orders’ follow-up from request until the delivery (lead-time info, orders creation, delivery and transport follow-up).
• Anticipate any delivery lead-time deviation and communicate it accordingly.
• Advanced product knowledge of the range and new product offer to be able to suggest alternatives.
• Organize and follow-up transfers and returns from or to another subsidiary.
• Act as the liaison between Commercial teams and Merchandise Planners; identify stock issues and opportunities. Communicate accordingly.
• Responsible to organize transfers and follow up.
• Partner closely with Logistics teams within our warehouses to accelerate deliveries.
• Allocate products from the warehouses and the workshop according to the needs and constraints.
• Distribute Retail central stock to the boutiques (for non-Model Stock references).
• Independent on the management of the return requested for other subsidiary firm sales, overstocked, quality conquest or discontinued pieces.
• Communication with Boutiques, Dallas warehouse and Suppliers.
• Strong relationships with Planning to discuss target stock/assortments.
• Work with boutiques and central teams to solve claims (quality, transport or logistics issues).
• Support PR & Celebrity teams stock needs.
• Assist with administrative functions.
• Implement specific projects related to Merchandising and train the team accordingly when necessary.
• Ensure processes are properly applied by the boutiques and organize additional trainings.
• Ensure documents are accurate in SAP for it to run properly.
• Assist with some specific analysis and reports.
• Support new tools, ways of working, projects as needed.

Benefits

• Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees