Assistant Manager - In House Marketing

Hilton Grand Vacations • Palm Springs, CA

7d • Onsite

About The Position

We're seeking an experienced Assistant Marketing Manager to lead our on-site marketing teams to improve and increase bookings at our Palm Canton Resort. This position will support the team by providing ongoing trainings to create a positive team environment and managing the day-to-day operations. With a base salary of $70,000 + achievable bonuses, this position provides an excellent opportunity for career growth and development.

Requirements

• High School Diploma or GED is required.
• Ability to work flexible schedules, including mornings, evenings, weekends, and holidays, is essential.
• Minimum 6 months of people management experience in a Sales and Marketing environment is necessary.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.
• Strong leadership and coaching abilities, with a track record of developing high-performing teams.
• Proficiency in Microsoft Office and relevant marketing software.
• Analytical skills and the ability to interpret data to drive decision-making.
• A positive and customer-centric attitude, with a passion for delivering exceptional guest experiences.

Nice To Haves

• Minimum 2 years of Marketing or Sales experience is preferred.
• Timeshare/Vacation Ownership experience is an asset.

Responsibilities

• Assist the Marketing management team with daily operations, including managing guest contacts, bookings, staff assignments, and scheduling.
• Support the team in achieving budget goals and regional/corporate objectives, ensuring timely delivery of targets.
• Coach and mentor marketing representatives and guest ambassadors, providing performance feedback and documentation.
• Recruit, interview, and train new team members, ensuring a strong and diverse talent pool.
• Partner with the Marketing Manager to provide coaching and performance reviews to team members, ensuring high standards are met.
• Cover shifts for absent team members, engaging with guests, booking tours, and selling packages.
• Complete additional tasks and duties as assigned by management, demonstrating flexibility and adaptability.
• Collaborate with the marketing team to develop and implement innovative strategies to enhance the guest experience.
• Stay updated with industry trends and best practices in marketing and hospitality to drive continuous improvement.

Benefits

• Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
• Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers rooms for as low as $40/night and 50% off at participating hotel-operated restaurants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED