Assistant Manager II

Dollar Tree•Saint Clair Shores, MI

17h•Onsite

About The Position

The Assistant Manager II assists with store operations, customer service, and team development. The role supports day-to-day store activities and helps maintain a well-stocked, organized, clean, safe, and presentable store. The Assistant Manager II helps the Store Manager supervise, train, and develop Store Associates; supports merchandise handling and displays; performs opening and closing procedures as needed; and helps maintain records, assets, and compliance with company directives and procedures. Other related duties may be assigned.

Requirements

High school diploma or equivalent is preferred.
Ability to read, interpret, and explain operational directives, such as merchandise schematics, is required.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy, team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow company policies and procedures, including safety guidelines, and ensure store associates follow them.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.