Assistant Manager II - ANC

Reimagined Parking • Anchorage, AK

8d • $60,000 - $65,000 • Onsite

About The Position

The Assistant Manager is responsible for supporting and, when delegated, leading the overall management of a parking facility. This role supervises staff, manages operational processes, and exercises independent judgment in staffing, client relations, and financial performance. The Assistant Manager acts as second-in-command and assumes full operational responsibility in the absence of the Operations Manager.

Requirements

• Valid Driver's License and good driving record.

Nice To Haves

• Some college preferred.
• Previous supervisory or lead experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Supervise and manage location staff, including delegating tasks, coaching, conducting performance evaluations, and ensuring compliance with company standards.
• Participate in hiring decisions, including interviewing, selecting, and onboarding new employees; make recommendations for promotions and terminations.
• Assist in scheduling and workforce planning to ensure adequate coverage and operational efficiency.
• Serve as a primary point of contact for clients and property managers when delegated; attend meetings and resolve client concerns to maintain strong relationships.
• Monitor and manage facility maintenance and safety standards, including overseeing maintenance projects and ensuring timely completion.
• Oversee ticket inventory, cash flow, audits, and loss prevention strategies; implement corrective actions as needed.
• Review and analyze daily, weekly, and monthly operating reports; make operational adjustments to achieve budget goals and improve profitability.
• Exercise discretion and independent judgment in resolving escalated guest concerns, operational issues, and staffing challenges.
• Respond to incidents and accidents promptly, ensuring compliance with safety protocols and reporting requirements.
• Communicate professionally with guests, clients, and team members at all times.

Benefits

• Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED