Assistant Manager I

Dollar Tree•Southington, CT

8d•$19 - $20

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, helps customers, handles merchandise and displays, performs opening and closing procedures, and processes corporate directives. It also assists with merchandise ordering, damaged merchandise, record keeping, payroll, scheduling, cash deposits and receipts, and loss prevention. The Assistant Manager helps maintain store standards, protect company assets, ensure policy and safety compliance, and supervise, train, and develop Store Associates. The role is also responsible for store cleanliness, including bathrooms, floors, trash, and keeping all areas neat and presentable. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.