Assistant Manager I

Dollar Tree•Houston, TX
•Onsite

About The Position

The Assistant Manager I helps the Store Manager with store operations, customer service, and team development. The role supports day-to-day activities, assists customers, helps manage merchandise and promotional displays, performs opening and closing procedures, and processes corporate directives. It also includes assisting with ordering, damaged merchandise, store records, payroll, scheduling, cash deposits and receipts, and loss prevention. The Assistant Manager helps maintain the sales floor, stockroom, and overall cleanliness of the store; safeguards company assets; and ensures associates follow company policies and safety procedures. The position also supports the supervision, training, and development of Store Associates and promotes a positive, safe, and respectful environment. Other duties may be assigned.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Ability to lift up to 55 lbs. from floor to above shoulder height.
  • Ability to meet the physical demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Strong communication, interpersonal, and written skills.
  • Ability to work in a high-energy, team environment.
  • Exceptional customer service, organizational, and communication skills.
  • Strong problem-solving and decision-making skills.

Nice To Haves

  • High school diploma or equivalent.
  • Store management experience in a retail, grocery, or drug store environment.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address their questions or concerns.
  • Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
  • Maintain the promotional effectiveness of storefront fixtures and displays.
  • Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
  • Maintain the store, including a well-stocked sales floor and an organized stockroom, to company standards.
  • Protect and secure company assets, including store cash.
  • Follow policies and procedures, including safety guidelines, and ensure store associates follow company policies and procedures.
  • Help the Store Manager supervise, train, and develop Store Associates.
  • Maintain a positive, safe, and respectful environment and interact professionally and cordially with customers, associates, and leaders.
  • Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Pharmacy insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
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