Assistant Manager I

Dollar Tree•Rotterdam, NY

8d•$18 - $19•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role includes supporting daily store activities, helping customers, handling merchandise and displays, completing opening and closing procedures, processing corporate directives, and assisting with ordering, damaged merchandise, record keeping, payroll, scheduling, deposits, receipts, and loss prevention. The Assistant Manager helps maintain the store and stockroom to company standards, safeguards company assets, supports policy and safety compliance, and helps supervise, train, and develop Store Associates. The role also involves maintaining a positive, safe, and respectful environment and keeping the store clean and presentable, including bathrooms, floors, and waste areas. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 pounds from floor level to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and keeping areas neat and presentable.
Perform other duties as assigned.