Assistant Manager I

Family Dollar•Greenville, MS

About The Position

The Assistant Manager I supports the Store Manager with store operations, customer service, and team development. The role assists with daily store functions, merchandise flow and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and maintaining company standards for the sales floor and stockroom. The Assistant Manager helps supervise, train, and develop Store Associates and works to maintain a positive, safe, respectful, and professional environment for customers and employees. The position also involves maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, and taking out trash. Other related duties may be assigned. For stores selling alcohol or tobacco, managers may need to provide background information to obtain local licenses; failure to comply with or qualify for licensing may result in demotion or separation.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey requests, and other store communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, respectful, professional, and friendly environment for customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.
Provide detailed background information for local alcohol or tobacco licensing where required.