Assistant Manager I

Dollar Tree•Defiance, OH
•$13 - $14

About The Position

The Assistant Manager I supports store operations, customer service, and team development. The role assists with day-to-day store activities, helps customers, maintains merchandise and sales-floor presentation, and performs opening and closing procedures as needed. It also supports compliance with corporate directives, store policies, safety guidelines, and company standards for organization, cleanliness, and asset protection. The Assistant Manager helps the Store Manager supervise, train, and develop Store Associates and helps maintain a positive, safe, and respectful environment. Other duties may be assigned.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Strong communication, interpersonal, and written skills.
  • Ability to work in a high-energy team environment.
  • Exceptional customer service, organizational, and communication skills.
  • Strong problem-solving and decision-making skills.

Nice To Haves

  • High school diploma or equivalent.
  • Store management experience in a retail, grocery, or drug store environment.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive and approachable manner and address their questions or concerns.
  • Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
  • Maintain the promotional effectiveness of storefront fixtures and displays.
  • Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
  • Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
  • Protect and secure company assets, including store cash.
  • Follow policies, procedures, and safety guidelines, and ensure store associates follow company policies and procedures.
  • Help the Store Manager supervise, train, and develop Store Associates.
  • Maintain a positive, safe, and respectful environment and interact professionally and in a friendly manner with customers, associates, and leaders.
  • Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Pharmacy insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
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