Assistant Manager I

Family Dollar•Ruleville, MS

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports daily activities, merchandise handling and presentation, opening and closing procedures, corporate directives, record keeping, loss prevention, and maintenance of a clean, organized store. The assistant manager also helps supervise, train, and develop store associates and promotes a positive, safe, and respectful environment for customers and employees. The position requires following company policies and safety guidelines and protecting company assets, including store cash. Responsibilities may include other related duties as assigned. Managers may be required by local jurisdictions to provide background information to obtain licenses for stores selling alcohol or tobacco; failure to comply or qualify may result in demotion or separation. The job description may be modified as business needs evolve, and employment is at will.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent preferred.
Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives and communications, including Pull and Hold/Destroy, Task Compliance, and Key Survey information requests.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.