Assistant Manager I

Dollar Tree•Post Falls, ID

2d•Onsite

About The Position

The Assistant Manager I supports store operations, customer service, and team development. The role assists with daily store activities, merchandise handling and presentation, opening and closing procedures, corporate directives, ordering and record keeping, loss prevention, asset protection, and maintaining the store to company standards. The assistant manager helps the Store Manager supervise, train, and develop Store Associates and contributes to a positive, safe, respectful, and professional environment for customers and employees. Responsibilities also include maintaining store cleanliness, including bathrooms, floors, trash, and other areas. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive and approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, and maintaining records, including payroll, scheduling, cash register deposits, and receipts.
Assist with loss prevention and protect and secure company assets, including store cash.
Maintain a well-stocked sales floor and organized stockroom according to company standards.
Follow company policies, procedures, and safety guidelines, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.