Assistant Manager I

Dollar Tree•Fairfield, TX

6d•Onsite

About The Position

The Assistant Manager I helps the Store Manager with store operations, customer service, and team development. The role supports day-to-day store activities; assists customers; organizes merchandise from delivery through the stockroom to the sales floor; performs opening and closing procedures; processes corporate directives; maintains displays and store organization; and assists with ordering, record keeping, damaged merchandise, and loss prevention. The Assistant Manager helps supervise, train, and develop Store Associates and helps ensure company policies, safety guidelines, and asset-protection practices are followed. The position also includes maintaining store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, and taking out trash. Other duties may be assigned. The role requires a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders. The job description notes that duties and requirements may change to meet business needs and that employment is at-will.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery truck to stockroom to sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
Maintain store areas to company standards, including a well-stocked sales floor and organized stockroom.
Protect and secure company assets, including store cash.
Follow policies and procedures, including safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Help maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
Perform other duties as assigned.