Assistant Manager I

Family Dollar•Euless, TX
•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports day-to-day activities, helps maintain merchandise presentation and store standards, processes company directives, assists with administrative and loss-prevention tasks, and helps supervise and develop Store Associates. The position also includes maintaining store cleanliness and following company policies and safety guidelines. Depending on local requirements, managers at stores selling alcohol or tobacco may need to provide background information to obtain the required sales license; failure to qualify or comply may lead to demotion or separation. This is a part-time, at-will position. The job description is not an employment contract and may be modified as business needs evolve.

Requirements

  • Ability to read, interpret, and explain operational directives, such as merchandise schematics.
  • Ability to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Strong communication, interpersonal, and written skills.
  • Ability to work in a high-energy, team environment.
  • Exceptional customer service, organizational, and communication skills.
  • Strong problem-solving and decision-making skills.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Store management experience in a retail, grocery, or drug store environment preferred.

Responsibilities

  • Assist with store functions and day-to-day store activities.
  • Help customers in a positive, approachable manner and address questions or concerns.
  • Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
  • Perform opening and closing procedures as needed.
  • Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
  • Maintain promotional effectiveness of storefront fixtures and displays.
  • Assist with merchandise ordering, damaged merchandise processing, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
  • Maintain a well-stocked sales floor and organized stockroom to company standards.
  • Protect and secure company assets, including store cash.
  • Follow policies, procedures, and safety guidelines, and ensure store associates follow them.
  • Help the Store Manager supervise, train, and develop Store Associates.
  • Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
  • Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
  • Perform other duties as assigned.

Benefits

  • Medical, pharmacy, dental, and vision insurance
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • Additional rewards to support health, wealth, and mental well-being
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