Assistant Manager I

Dollar Tree•Lancaster, PA

3d•Onsite

About The Position

Dollar Tree is seeking an Assistant Store Manager to assist with store operations, customer service, and team development. The role supports day-to-day store activities; helps customers; handles merchandise flow and seasonal areas; performs opening and closing procedures; processes corporate directives; maintains displays, store organization, and cleanliness; and supports ordering, record keeping, loss prevention, and asset protection. The Assistant Manager helps the Store Manager supervise, train, and develop associates, and promotes a positive, safe, respectful, and professional environment. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping the sales floor well-stocked and the stockroom organized.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure associates do the same.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.