Assistant Manager I

Dollar Tree•Lansing, IL

4d•$18 - $18•Onsite

About The Position

The Assistant Manager I assists the Store Manager with store operations, customer service, and team development. The role supports daily store activities, helps customers, organizes and transfers merchandise, maintains seasonal areas and store displays, and performs opening and closing procedures as needed. It also involves processing corporate directives, assisting with merchandise ordering and damaged merchandise, maintaining records related to payroll, scheduling, deposits, and receipts, and supporting loss prevention. The Assistant Manager helps keep the sales floor stocked and the stockroom organized, protects company assets, follows safety and other company policies, and helps supervise, train, and develop Store Associates. The role includes maintaining a positive, safe, respectful, and professional environment and cleaning and restocking store areas, including bathrooms, floors, and trash areas. Other duties may be assigned.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Must be able to lift up to 55 lbs. from floor to above shoulder height.
Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent is preferred.
Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain the store, including a well-stocked sales floor and organized stockroom, to company standards.
Protect and secure company assets, including store cash.
Adhere to policies and procedures, including safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Maintain a positive, safe, and respectful environment and professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.