Assistant Manager, Housekeeping (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

7d • Onsite

About The Position

The Hotel Assistant Housekeeping Manager will assist with the day-to-day operation of the overall Housekeeping Department ensuring high quality standards are met. Assumes overall control and responsibility in the absence of the Executive Housekeeper.

Requirements

• High school diploma or equivalent required.
• Minimum of three years hotel housekeeping management experience.
• Working knowledge of all Housekeeping administrative functions to include scheduling, status, payroll, and other clerical areas.
• Working knowledge of equipment to include floor care, carpet, marble, & granite.
• Computer software knowledge to include Word and Excel.
• Ability to lead, guide, direct, develop and motivate people at all levels.
• Strong written and verbal communications required.
• Excellent interpersonal, customer service, team building and problem-solving skills are required.
• Ability to speak, write, read, and understand English.
• Ability to calmly handle difficult situations.
• Willingness to work any day any shift.
• Ability to get along well with co-workers and work as a team.
• Ability to perform the physical job duties of line employees in emergency situations.
• Ability to work independently and with co-workers.
• Ability to respond calmly and make rational decisions when handling guest and employee conflicts.
• Ability to speak distinctly and persuasively to others.
• Ability to stoop, bend, push, pull, and carry up to 75 pounds.
• Ability to maneuver in hotel areas, up and down stairs and reach above shoulder level.
• Ability to tolerate cleaning chemicals, without developing an allergic reaction.
• Ability to operate equipment, including vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop and broom.

Nice To Haves

• Bilingual (Spanish) helpful.
• Experience in Laundry Operations helpful.

Responsibilities

• Supervision and coordination of housekeeping staff and activities.
• Assisting in the training, scheduling, and monitoring of housekeeping personnel.
• Maintaining department equipment.
• Coordinating the ordering of necessary supplies.
• Preparing required documentation.
• Advising management of repairs or replacements necessary in assigned areas.
• Accountability for the cleanliness and overall condition of hotel guest rooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED