Assistant Manager, Manager, Global Local Platforms

NBCUniversal•Universal City, CA

3h•$70,500 - $75,000•Hybrid

About The Position

The Assistant Manager will be responsible for servicing current broadcast and library TV materials to a select group of Worldwide Electronic-Sell Through, Video-On-Demand, Subscription Video on Demand, and Ad-Supported Video-On-Demand clients who license products from NBC Universal Television. This position will be responsible for setting up the delivery in a timely fashion and in accordance with contractual terms. This individual will report to the Manager, WW New Media Platform TV Servicing

Requirements

Bachelor’s degree
Minimum of one year’s experience in videotape and/or digital operations.
Proficient in Microsoft 365 – including but not limited to Outlook, Word, and OneNote.
Must be willing to work in Universal City, California.
Must have unrestricted work authorization to work in the United States.

Nice To Haves

Knowledge of videotape, digital encoding formats and electronic delivery methods.
Experience servicing EST/VOD Worldwide Platform Clients, i.e. Google, and Amazon.
Intermediate knowledge of Excel, including Macros (VBA)and, Pivot Tables; experience with database systems and advanced Formulas is desirable but not required.
Must work effectively under own initiative, self-direct, prioritize tasks and maintain focus under the pressure of strict deadlines.
Excellent attention to detail and organizational skills.
Demonstrates ability to communicate clearly and professionally with both internal and external clients/customers.
Team player – able to multitask and deal with different clients simultaneously.
Ability to adapt quickly to new technologies, changing priorities, and processing systems.
Positive work ethic with high degree of integrity and professionalism.
Foreign Language Skills a plus, but not required.
Fundamental knowledge of XML a plus, but not required

Responsibilities

Research availability of materials needed to service clients within provided timeline, including time sensitive launches per contractual terms.
Investigate and resolve material rejections.
Deal with inquiries from clients, responding to all questions and concerns regarding NBC Universal product within division SLA.
Complete status reports and research projects as requested by Sales, Account Management teams and Supervisor.
Maintain reports of all products licensed, delivery requirements, and status of servicing across clients assigned. Update purchase order and inventory systems with relevant delivery and invoice information in a timely manner.
Interact with Sales, Sales Administration, Legal, Marketing, Publicity, Technical Services and outside Post Production and storage facilities to prioritize asset creation and delivery for one or more of the following media: EST, VOD, SVOD, and AVOD.
Coordinate with Supervisor, Sales, Finance and Legal to insure that license agreements are properly approved before proceeding with delivery.
Assist in metadata and art delivery when needed.
Perform other related duties as requested by management.
Work long hours as needed, including weekends.
This position will include a company cell phone.
The responsibilities associated with this position are not limited to the above description and may be modified at any time by the company.