Assistant Manager, Front Office

Starwood Hotels • Valley, AL

10d • $75,000 • Onsite

About The Position

We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role. Grow with us... Starwood Hotels, an affiliate of global private investment firm Starwood Capital Group, is a hotel brand management company that operates Treehouse Hotels. Treehouse was founded on the ideas that inspire a child to build a treehouse. Adventure, independence, cozy spaces and repurposing crafty things are what make a place warm and special. That’s why every Treehouse Hotel celebrates found objects, nostalgic tunes, handmade details and locally sourced treats. At Treehouse, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming and several food & beverage offerings, Treehouse Hotels are about playfulness and freedom. The first of the brand’s portfolio, Treehouse Hotel London opened in November 2019. Within Treehouse Sunnyvale, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights. We are about playfulness and freedom. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being.

Requirements

• Passionate about hotel operations and guest service.
• Minimum of 2 years experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment.
• Advanced knowledgeable of front office operations.
• Strong leader.
• Proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Able to accommodate a flexible schedule to include days, evenings, weekends and holidays.

Nice To Haves

• A post-secondary diploma or degree would be a plus.

Responsibilities

• Train, supervise and help mentor new hires.
• Constantly interacting with guests.
• Leading by example.

Benefits

• Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days
• Career Advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree