Assistant Manager – Field Operations

Qualdoc•Allentown, NC

4d•Onsite

About The Position

We are seeking a hands-on, experienced Assistant Manager to help lead field operations supporting emergency derailment response, specialty lifting, railcar repair, and track maintenance projects. This position provides hands-on leadership in fast-paced, time-sensitive field environments. You will support Supervisors, help ensure safe and efficient project execution, work directly with customers, and respond to operational challenges and emergency service needs. The ideal candidate has strong leadership skills, field operations experience, a commitment to safety, and the ability to problem-solve effectively in demanding environments.

Requirements

Strong knowledge of DOT and FRA regulations
Proven leadership experience managing teams in field environments.
Experience operating heavy equipment, including cranes, trucks, excavators, and similar equipment
Ability to read and interpret crane load charts and rigging requirements
Strong communication skills with the ability to lead, coach, and influence others.
Proficiency in Microsoft Office and ability to learn operational software systems.
Valid driver's license with a clean driving record.
Ability to successfully complete required safety and certification programs.

Nice To Haves

Preferred experience in railroad, heavy equipment, or related field operations
Class A or B CDL preferred.

Responsibilities

Lead and support Supervisors in executing multiple field projects safely, efficiently, and in compliance with DOT/FRA regulations and company standards.
Assign work, monitor progress, and ensure projects are completed on time, within budget, and according to customer expectations.
Provide hands-on leadership in the field, including coaching, problem-solving, and responding to emergency service calls as needed.
Conduct regular site visits to evaluate safety, quality, and operational efficiency.
Identify operational risks and implement effective solutions.
Build and maintain strong relationships with railroad customers, field partners, and regulatory agencies through proactive communication and coordination.
Train, mentor, and develop team members.
Support hiring, performance evaluations, and ongoing employee coaching.
Assist with workforce planning, budgeting, and forecasting.
Ensure accurate and timely reporting of payroll, labor hours, equipment usage, and project documentation.
Monitor equipment condition and coordinate maintenance or replacement to ensure operational readiness.
Support business growth through customer engagement, relationship-building, and participation in industry events.