Assistant Manager F-B, FT

Marcus Corporation•Fort Worth, TX

2d•Onsite

About The Position

Movie Tavern is looking for a motivated, guest-focused Front of House Assistant Manager to help lead daily operations and deliver an outstanding entertainment and dining experience. This role supports the Front of House Manager in overseeing guest services, team performance, and operational efficiency while maintaining a positive, fast-paced environment. The ideal candidate is a strong leader with hospitality or restaurant management experience who thrives in a high-energy setting and enjoys creating memorable guest experiences.

Requirements

Previous management or supervisory experience in hospitality, restaurant, entertainment, or retail environments preferred
Strong leadership and communication skills
Excellent customer service and problem-solving abilities
Ability to multitask and stay organized in a fast-paced environment
Flexible schedule, including nights, weekends, and holidays
Ability to stand and walk for extended periods and occasionally lift up to 25 pounds
Food Handler or TABC certification preferred (if applicable)

Responsibilities

Assist in managing all front-of-house operations, including guest services, ushers, box office, concessions, and bar/dining service
Lead, coach, and motivate front-of-house team members to deliver exceptional customer service
Handle guest concerns professionally and resolve issues quickly and effectively
Support hiring, onboarding, scheduling, and training of staff
Ensure cleanliness, organization, and presentation standards are maintained throughout the theater
Monitor labor costs, staffing levels, and daily operational performance
Enforce company policies, safety standards, and alcohol service guidelines
Assist with inventory, cash handling, and end-of-shift reporting
Work closely with kitchen and theater management teams to ensure smooth operations during peak business hours
Help drive sales through upselling, promotions, and creating a welcoming guest atmosphere