Assistant Manager, Equine

Alisal Properties•Solvang, CA

2d•Onsite

About The Position

Alisal, a luxury 10,500 private acre working Ranch and Resort in the heart of Santa Barbara Wine Country is seeking an experienced and service-oriented Assistant Manager, Equine to join our Barn Team. This full-time, salaried exempt position entails assisting the Manager, Equine with horse care and maintaining a healthy horse Herd. Matching horses with riders for trail rides under the guidance of the Senior Leaders. Managing the day-to-day Barn operations. Assisting in the preparation and training of horses, documenting all matters related to horse health and horse usability such as vet care and accidents. Overseeing the health of the Barnyard animals. This position will also involve significant guest interface and proactive customer service. Addressing and resolving guest and employee complaints. Administrative tasks such as e-mails, meetings, controlling expenses, upholding and enforcing appropriate practices, guidelines, policies and procedures. The person in this role also utilizes independent judgement and discretion to manage, mentor, coach, discipline, train and hold staff accountable. They participate and influence hiring and other employment decisions. They play an integral role in establishing and enforcing safety measures and making business determinations.

Requirements

3-5 years of prior supervisory experience in Equine Ranch or comparable setting.
Strong customer service ability.
Desire to establish outstanding, authentic, and memorable interactions with internal and external guests.
Experience with CA labor laws, timekeeping, reading, and utilizing financial statements.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of guests or employees.
Integrity, dependability, and adaptability.
Skilled at multi-tasking, heightened attention to detail, speed, accuracy, and organization.
Commitment to confidentiality.
Ability to lift, push, and pull minimum 50 lbs.
Able to work on site and to stand, sit, walk, and move continuously for duration of shift.
Ability to work outside, indoors, in varying temperatures.
Must be able to present proof of identity and legal right to work in the United States post offer, pre-employment.
Must have current and valid CA Driver’s License for operating company vehicles.
Conditional offer subject to criminal background check and DMV record review.
Open availability to accommodate varying schedules as well as able to work on weekends and holidays.

Responsibilities

Assisting the Manager, Equine with horse care and maintaining a healthy horse Herd.
Matching horses with riders for trail rides under the guidance of the Senior Leaders.
Managing the day-to-day Barn operations.
Assisting in the preparation and training of horses.
Documenting all matters related to horse health and horse usability such as vet care and accidents.
Overseeing the health of the Barnyard animals.
Significant guest interface and proactive customer service.
Addressing and resolving guest and employee complaints.
Administrative tasks such as e-mails, meetings, controlling expenses, upholding and enforcing appropriate practices, guidelines, policies and procedures.
Utilizing independent judgement and discretion to manage, mentor, coach, discipline, train and hold staff accountable.
Participating and influencing hiring and other employment decisions.
Establishing and enforcing safety measures and making business determinations.