Assistant Manager Dining IL

Frasier • Boulder, CO

9d • Onsite

About The Position

Frasier is seeking a talented, passionate, and hospitality-driven Dining Assistant Manager to support our front-of-house dining operations. This role highlights the best parts of service leadership: being present on the floor, supporting the team in real time, maintaining fine-dining standards, and ensuring each dining experience feels polished, welcoming, and thoughtfully executed. This position goes beyond dinner service and plays a key role in daily operations, service flow, and resident satisfaction.

Requirements

• Strong customer service and hospitality skills, ideally in fine dining, upscale hospitality, or service-focused environments.
• Ability to communicate clearly and respectfully with residents, guests, and team members.
• Comfort working in a fast-paced dining environment with changing priorities.
• Working knowledge of food service operations and sanitation standards; ServSafe® certification or willingness to obtain.
• Comfort using technology, including creating documents, training materials, and menu layouts, and working with common tools such as Microsoft Word, email, and shared drives.
• High school diploma or equivalent required.

Nice To Haves

• Prior experience in dining, hospitality, or front-of-house leadership preferred.
• Hospitality or food service training preferred.

Responsibilities

• Support daily dining room operations with a focus on polished service, warm hospitality, and resident satisfaction.
• Maintain high standards for service flow, presentation, accuracy, and consistency.
• Build meaningful relationships with residents to ensure dining feels personal, welcoming, and attentive.
• Maintain awareness of resident preferences, seating, and service expectations.
• Be visible and engaged on the dining room floor to support service, guide staff, and address issues in real time.
• Step into service roles as needed to maintain pacing, quality, and coverage during peak periods.
• Assist with dining room setup, breakdown, and resetting between meal periods to ensure readiness and efficiency.
• Communicate service challenges, staffing needs, and opportunities for improvement to the Dining Manager.
• Support onboarding and training by reinforcing service standards, professionalism, and team expectations.
• Create and maintain dining-related documents, including training materials, service guides, schedules, and menu designs, using standard technology tools and templates.
• Utilize technology effectively to support daily operations, communication, documentation, and continuous improvement.
• Support compliance with sanitation, food safety, and safe food handling practices aligned with HACCP standards.
• Maintain a clean, organized, and guest-ready dining environment.
• Model safety awareness and promptly report hazards or concerns.

Benefits

• Health coverage that goes further — Frasier covers more than 85% of health, dental and vision premiums.
• Tuition reimbursement is available for both full-time and part-time team members.
• 401(k) with a 100% match on the first 5%
• Generous paid time off — Full-time team members accrue 18 days of PTO each year.
• Frasier pays 100% of disability and life insurance.
• Free Employee Assistance Program includes mental health, financial planning, legal support, and wellness resources.
• Free access to our on-site wellness center, with an infinity pool, advanced fitness equipment, and space to recharge.
• On-site café, team member lounge, free EcoPass, thrift shop, and discounted YMCA membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED