FT Assistant Manager Customer Service

Ahold Delhaize • Richmond, VA

11h • Onsite

About The Position

Manage customer service on the Front End. Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations. Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral. Maximize sales by providing extraordinary customer service and minimize shrink through proper utilization of standard practices.

Requirements

• Customer service management experience.
• Knowledge of front-end standard practices.
• Understanding of policies, security measures, and regulations.
• Ability to achieve business goals.
• Skills in fostering high customer satisfaction and associate morale.
• Sales maximization through customer service.
• Shrink minimization through standard practices.

Responsibilities

• Manage customer service on the Front End.
• Operate the Front End according to front end standard practice and in compliance with policies, security measures and regulations.
• Achieve business goals while fostering an environment that produces high levels of customer satisfaction and associate moral.
• Maximize sales by providing extraordinary customer service.
• Minimize shrink through proper utilization of standard practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed