Assistant Manager - Convention & Banquets Setup - The Cosmopolitan

MGM Resorts International

1d • Onsite

About The Position

As the Assistant Manager of Convention & Banquet Setup inside The Cosmopolitan, you will be responsible for overseeing the day-to-day operations of convention setup, ensuring events are executed efficiently and to the highest standards. You will also play a key role in setting the stage for an exceptional guest experience through your welcoming attitude and commitment to outstanding service. By understanding each guest's unique needs and expectations, you will take ownership of their experience, creating memorable "WOW" moments that extend far beyond their stay with us.

Requirements

• High School Diploma or GED required
• 2+ Years of Prior Relevant Experience required
• Work varied shifts, to include weekends and holidays required
• Demonstrates the ability to effectively multitask in a fast-paced environment while maintaining exceptional attention to detail and accuracy.
• Strong computer skills, including Microsoft Office, SharePoint, and Excel

Nice To Haves

• Experience managing employees using a Collective Bargaining Agreement
• Experience working in a similar resort setting

Responsibilities

• Coordinate the set-up and break down of conventions, meetings and banquets in the convention area
• Maintain rapport with client and convention/services managers to ensure client satisfaction
• Attend weekly pre-conference meetings on upcoming functions
• Inventory miscellaneous items in order to maintain proper par stocks
• Ensure proper and accurate set ups for events
• Inform employees of policies contained in the management policy manual and ensure compliance
• Handle employee concerns with the intent of solving situations to the satisfaction of all parties.
• Perform other job-related duties as requested

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED