Assistant Manager: Club Activities

Vail ResortsAvon, CO
Onsite

About The Position

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). The Activities Manager is responsible for leading the planning, development, and execution of recreational programming, member events, and social experiences at the Arrowhead Alpine Club. This role is essential in driving member engagement, enhancing satisfaction, and delivering a high-quality club experience aligned with Vail Resorts brand standards. In addition to programming leadership, this position plays a key operational role within the club, including serving as Manager on Duty (MOD), supporting day-to-day operations, and ensuring exceptional guest and member service.

Requirements

  • 2–4+ years of experience in hospitality, club management, event coordination, or recreation programming preferred
  • Strong leadership, organizational, and project management skills
  • Excellent communication and interpersonal abilities
  • Ability to manage budgets, logistics, and multiple priorities simultaneously
  • Highly adaptable, with the ability to work in a fast-paced, guest-focused environment
  • Willingness to work a flexible schedule including weekends, holidays, and peak seasons
  • At least 18 years of age

Responsibilities

  • Plan, organize, and execute recreational, social, and seasonal programming for members and guests
  • Build and maintain a dynamic events calendar aligned with member interests and resort initiatives
  • Evaluate program performance through participation, feedback, and financial results
  • Continuously identify opportunities to elevate the member experience
  • Support daily operations of Arrowhead Alpine Club to ensure seamless service delivery
  • Act as Manager on Duty (MOD) as scheduled, providing leadership presence and resolving operational challenges
  • Ensure adherence to company safety, service, and operational standards
  • Assist with opening/closing procedures and operational readiness
  • Develop and manage program budgets, ensuring alignment with financial goals
  • Oversee activity billing, reconciliation, and reporting processes
  • Track participation metrics and provide insights to leadership
  • Lead member communications including weekly newsletters, event promotions, and club updates
  • Foster strong relationships with membership to understand preferences and enhance retention
  • Support marketing and outreach strategies to drive engagement
  • Partner with Food & Beverage, Operations, Sales, Ski & Snowboard School, and other departments to deliver integrated experiences
  • Coordinate event needs including staffing, catering, and logistics
  • Manage relationships with vendors, instructors, and external partners
  • Coordinate services and ensure quality delivery aligned with club standards

Benefits

  • Free passes for employees
  • Employee discounted lift tickets for friends and family
  • Free ski lessons
  • Employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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