Assistant Manager, Championship Administration

USGA • Bernards, NJ

6d • Hybrid

About The Position

The USGA's Championship Administration Team is a collaborative group of eight that oversees the in-house administration and planning details that support the successful execution of 15 National Championships. We are the beginning of the player journey - managing the Championship entry platform and a high volume of player inquiries through our commitment to excellent customer service. The team operates across four key pillars, each held to a high standard of execution: customer service, exemptions and exemption events, Championship equipment, and IT. A primary function within Championship Administration is working collaboratively with 55 Allied Golf Associations to conduct approximately 650 USGA Qualifiers each year. We work in close partnership with our Championships Department to support the Championship experience for all. We are looking for a teammate with an interest or background in golf administration and a strong attention to detail to join our team. We are building for the next chapter of Championship Administration and are looking for someone energized by the details that build defining moments in USGA Championship history. The USGA's Championship Administration team is responsible for the in-house preparation and administration of USGA championships, including entries, exemptions, qualifying and equipment. The Assistant Manager, Championship Administration will manage the in-house administration of the U.S. Junior Amateur and U.S. Senior Amateur Championships, which includes entries, exemptions, and qualifying. This role will oversee the Championship and AGA qualifying equipment in partnership with Amateur Operations. This role will also oversee the USGA Performance Policy and No-Show/No-Card Policy at USGA Qualifying. In addition, this role will provide support for fulfilling the overall customer service objectives of the department.

Requirements

• Bachelor's degree
• 2+ years of relevant experience
• Tournament administration experience and knowledge is strongly preferred
• Excellent interpersonal and relationship building skills; ability to lead and communicate well with others
• Strong working knowledge of modem technology
• Very detailed oriented
• Well organized and able to work independently

Nice To Haves

• Interest or background in golf administration

Responsibilities

• Manage the in-house administration of the U.S. Junior Amateur and U.S. Senior Amateur Championships: Annual Qualifying Site and Exemption Review, Application and Exemption Preparation, Entry Opening and Closing, Correspondence to Players, Officials and Allied Golf Associations, Allocation of Places and Alternate Process, Championship Pairings
• Oversight of Championship and Qualifying Equipment: Responsible for ordering of qualifying and championship specific items throughout the season, including all Championship inside-the-ropes items and USGA qualifying items such as coolers, tee markers, hole flags, medals, and plaques. Championship Administration team lead for ordering of named equipment items for all Championships: bag tags, player badges, locker room plates, caddie bib strips, range names, and standard strips. Handle equipment requests from USGA staff, players, and AGAs. Ongoing maintenance/inventory of USGA equipment room. Assist with ordering and routing of Championship Equipment and AGA Qualifying Equipment. Manage the Pride Mobility Scooter Program and the Play Away Push Cart Rental Program. Collaborate closely with Amateur Operations to ensure departmental excellence in this area.
• Assist in the fulfilment of the customer service objectives of the department by responding to proportionate amount of phone calls and email inquiries from players/parents/agents, Allied Golf Association staff and general public as it pertains to the championship entry process, transfers and withdrawals.
• Oversee the Performance Policy and No-Show/No-Card Policy at USGA qualifying and serve as the primary point of contact for notification, requested submissions and appeals.
• Other duties as assigned, including serving in an on-site capacity at an additional Championship or supporting the Championship Administration team with special projects as needed.

Benefits

• Comprehensive medical, dental, and vision benefits, including a zero-contribution medical plan offered for all full-time employees
• Retirement plans, with a generous annual contribution from the USGA
• Suite of programs to promote physical, emotional, and financial well-being
• Generous bank of paid time off, plus the week between Christmas and New Years Day off
• Off-site team building events
• On-site gym and golf simulator
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level