Assistant Manager BetMGM - MGM National Harbor
About The Position
Step into a high‑energy environment where hospitality meets entertainment. As the Assistant Manager at BetMGM, you’ll play a pivotal role in delivering exceptional guest experiences while supporting a dynamic team. You will be responsible for daily operations - opening the venue, creating floor plans, walking the space, updating the team, and staying active on the floor to support staff. You’ll manage ordering, assist hands‑on when needed, engage with guests, send nightly recap emails with P&L notes, and close the venue with a final walkthrough.
Requirements
- Must be at least 21 years of age.
- High School Diploma, GED or equivalent.
- At least two (2) years of prior relevant experience.
Nice To Haves
- Prior F&B experience to include supervisory/managerial experience is preferred.
Responsibilities
- Make daily floor plans per shift to ensure proper rotation and coverage of stations.
- Supervise floor service in dining rooms during hours of operation.
- Perform employee evaluations and manage issues related to attendance records.
- Maintain communication with the Chef on all food service and menu issues.
- Communicate with management, chefs and culinary staff in order to fulfill and address issues or needs requested by guests and employees.
- Order supplies through the IP System and Purchasing; prepare purchase requisitions for any outlets from the warehouse or support departments.
- Keep inventory form and stocking area updated.
- Inspect food coming from support departments to assure freshness and quality.
- Maintain direct communication with guests for special requests and large party reservations.
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
- Free meals in our employee dining room.
- Free parking on and off shift.
- Health & Income Protection benefits (for eligible employees).
- Professional and personal development through programs, networking opportunities, and community involvement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
