Assistant Manager AV Creative - Project

Universal Orlando•Universal City, CA

55d•$70,000 - $80,000•Onsite

About The Position

Responsible for overseeing the onsite design implementation and installation of audio/video content of assigned Entertainment projects of various scale, to include marquee events, park theatrical entertainment, press events, and special projects, while also maintaining Entertainment audio/video assets. Work closely with the AV management team, in addition to the vendors and other partners to ensure proper implementation of AV designs on assigned projects. Attends project meetings as required, facilitating the exchange of information between all stakeholders. Working with AV Technical team and project management, presents needs and solutions for design changes and challenges in order to maintain the creative vision and design intent. Supports the accuracy of AV Technical project drawings. Assists with the development of system design based on project specifications and needs. Acts as a conduit of information between project teams and AV Management on assigned projects. Assist with the content install and changes with AV vendors throughout the duration of assigned projects. Maintains documents and system files to ensure proper archiving of all AV content. Responsible for inputting, maintaining, and tracking content implementation for all Entertainment Creative Development. Continually performs quality checks for ongoing creative of elements, including reading of daily show reports and other documentation as appropriate. Assist AV Management with task partnership with Entertainment AV Technical Department on assigned projects. Interact with Entertainment Operations for scheduling of talent as needed. Expert ability troubleshooting complex AV systems. Must be willing to work weekends, holidays, and nights as required.

Requirements

Bachelor's degree in Theatre, Production, or a related field, or equivalent professional experience in live entertainment or themed environments with emphasis in audio/video system design and/or implementation.
Solid understanding of QSC Q-SYS programming.
Minimum 5 years of experience in theatrical or entertainment audio/video design, implementation, or production.
Extensive theme park experience in technical audio/video production for live theatrical entertainment.
Strong working knowledge of various software programs including but not limited to: Q-SYS, QLab, Reaper, Mainstage, ProTools, Dante, and IT Networking protocols.
Strong working knowledge of various hardware systems including but not limited to: Yamaha, Allen & Heath, and QSC digital audio consoles, Alcorm McBride, Geffen, Blackmagic, Brightsign, and Gilderfluke.

Nice To Haves

Strong understanding of the production processes and operational demands of live entertainment within a theme park or immersive experience setting.
Demonstrated ability to manage multiple projects simultaneously, with effective time management, prioritization, and delegation skills.
Proven leadership capabilities with a focus on team development, collaboration, and driving results through clear communication and mentorship.
Creative problem-solver with the ability to proactively identify challenges and implement innovative, practical solutions, while maintaining alignment with project goals and timelines.
Comfortable working in fast-paced, dynamic environments with frequent changes and accelerated production schedules; adaptable and resilient under pressure.
Passionate about delivering high-quality outcomes, both in the final product and throughout the production process, with a commitment to excellence and continuous improvement.

Responsibilities

Overseeing the onsite design implementation and installation of audio/video content
Maintaining Entertainment audio/video assets
Attending project meetings
Presenting needs and solutions for design changes
Supporting the accuracy of AV Technical project drawings
Assisting with the development of system design
Acting as a conduit of information between project teams and AV Management
Assisting with the content install and changes with AV vendors
Maintaining documents and system files to ensure proper archiving of all AV content
Inputting, maintaining, and tracking content implementation
Performing quality checks for ongoing creative of elements
Assisting AV Management with task partnership with Entertainment AV Technical Department
Interacting with Entertainment Operations for scheduling of talent as needed
Troubleshooting complex AV systems