Assistant Manager - Aircraft Maintenance

United Airlines•Chicago, IL

2d•$138,029 - $168,703•Onsite

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Requirements

Bachelor's degree or 4 years of relevant work experience
FAA Airframe & Powerplant License required
3+ years airline maintenance
3+ years in a Supervisory role
Knowledge of Technical Operations policies and procedures
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Strong written and oral communication
Strong skills in conflict resolution and decision-making
Proficient in appropriate work group and office productivity software

Responsibilities

Assume full responsibility for the RON operational plan and take the required steps to set the station up for success as it transitions from daily operations into overnight operations.
Monitor, adjust, and ensure a reliable operational schedule for station Leadership to execute.
Serve as the liaison between the Planning Team and the Operational Leaders, providing a significant and tangible improvement in communication flow with all departments at the HUB and Arlington Heights (NOC/TOMC).
Coordinate communications to share the final RON executable plan to Shift Managers and applicable teams.
Track and measure performance for each Assistant Manager – RON to ensure sustainability and realize stated efficiencies and dollar savings.
Continuously review and adjust the Field Planning daily plan, identifying items which need to be adjusted as a result of real-time station operations.
Review skill sets across the work areas and ensure it matches the workload assigned.
Compare planned workload hours to available productive labor and deliver a balanced RON plan across all the work locations and areas.
Confirm hours are balanced between workload and available labor across each work location and work area.
Support day-to-day operational execution on an as-needed basis to address workload demands and maintain continuity of operations, and promptly address personnel related issues.
Confirm visibility/availability of parts, tooling, material, touch time, OOS status and other readiness items needed to support the successful execution of the RON plan.
Initiate and update TOCS (Technical Operations Computer System) and AMIS logs on RON aircraft as needed.
Develop and maintain consistent communication with all stakeholders locally, and at the NOC.
Review previous night RON operation completion per established KPI/Dashboards that cover operational tasks, and measure by operational work area to evaluate productivity performance.
Provide reports for station leadership and any identified areas of opportunity or recognition.
Review and coordinate with HMC to adjust parking and Hangar stack plan adjustments as required for non-routine or re-prioritized work.