Assistant Manager Affordable Housing- Paloma Gardens

Volunteers of America Colorado•Colorado Springs, CO

10d•Onsite

About The Position

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

Requirements

High school diploma or its equivalent and one-year administrative/clerical office experience
One year of apartment management experience
Basic math aptitude
Knowledge of computer operations to include databases and spreadsheets
Demonstrated ability to communicate effectively and maintain good relations with residents and employees
Good organization skills and the ability to multi-task
Knowledge of Fair Housing Laws, state landlord/tenant rights and obligation

Nice To Haves

Mandatory COS Certification, LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment

Responsibilities

Responsible for the timely and accurate completion of the application, certification and recertification processes
Assisting the property manager by addressing the daily needs and issues of residents
Responsible for Property operations in absence of the Property Manager, including problem-solving and making sound decisions
Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software
Execute applicant lease documents in accordance with Volunteers of America policy and procedure
Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts
Maintains applicant waitlist and resident files in accordance with program regulations
Conducts semi-annual waitlist updates
Compiles program required documents for annual financial audit
Enter coded invoices into property management software
Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Property Manager
Collaborates with Service Coordinators to enhance resident quality of life
Mandatory COS Certification, LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment
Predictable, consistent attendance
Performs all other duties as assigned