Assistant Manager ADC Operations
About The Position
As a Donation Center Attendant Assistant Manager, you will provide world-class customer service to all internal and external customers. You will manage and coordinate the applications of an operational design which includes the processing of donations and in-site (GGC) and off-site collections (ADCs). Ensure accurate donation count. Ensure appropriate staffing at ADCs at all times. Assist in recruiting and hiring all ADC team members. Plan to cover ADC labor shortages. Proactively resolve all conflicts among collection, production, and distribution of donated products. Operate assigned vehicles in a safe and lawful manner. Train, coach, develop and manage performance of ADC team members resulting in maximum team synergy, efficiency and profitability.
Requirements
- Excellent customer service skills
- Clean and safe driving record
- Must be willing and able to work days, evenings, and weekends
- Must be able to perform the essential functions of the job with or without accommodation
Nice To Haves
- Bachelors Degree in business, operations or related preferred
- Prior experience in a retail environment preferred
Responsibilities
- Provide world class customer service to all internal and external customers
- Manages and coordinates the applications of an operational design which includes the processing of donations and in-site (GGC) and off-site collections (ADCs). Ensure accurate donation count
- Ensure appropriate staffing at ADC’s at all times. Assists recruiting and hire all ADC team members. Plans to cover ADC labor shortages.
- Proactively resolves all conflicts among collection, production, and distribution of donated products.
- Operates assigned vehicles in a safe and lawful manner
- Trains, coaches, develops and manages performance of ADC team members resulting in maximum team synergy, efficiency and profitability.
Benefits
- Medical, Dental, & Vision Insurance
- Employer Paid Life Insurance
- 401K Retirement Plan with an Employer Match
- Paid Time Off
- 25% Store Discount
- Teladoc copays covered by Goodwill
- Access to a Life Coach
- Training and Development Opportunities
- Education Assistance and Incentives
- Comprehensive Wellness Program with Incentives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
