Assistant Maintenance Supervisor
Brookfield Properties•Brooklyn, NY
•Onsite
About The Position
The Assistant Resident Manager supports the Resident Manager in overseeing the daily operations of two residential properties. This role assists with tenant relations, administrative duties, maintenance coordination, and ensuring the property is maintained in a safe, clean, and efficient manner. The Assistant Resident Manager reports directly to the Resident Manager.
Requirements
- High school diploma or equivalent required
- Basic computer and administrative skills
- Ability to multitask and work independently
Nice To Haves
- Previous customer service or property management experience preferred
- Strong communication and organizational skills
- Knowledge of residential property operations is a plus
Responsibilities
- Assist the Resident Manager with daily property operations
- Help maintain cleanliness and appearance of common areas
- Conduct routine property inspections
- Coordinate maintenance requests and vendor scheduling
- Monitor building safety and report concerns
- Respond to resident inquiries and service requests
- Assist with move-ins and move-outs
- Support resolution of tenant issues and complaints
- Help enforce property rules and lease agreements
- Provide excellent customer service to residents
- Support occupancy tracking
- Prepare reports and assist with office administration
- Answer phones, emails, and resident communications
- Follow up on maintenance work orders
- Report repair needs to the Resident Manager
- Assist in coordinating contractors and vendors
- Help ensure timely completion of repairs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
