Assistant Service Manager

Kushner•Long Branch, NJ

6d•Onsite

About The Position

Join Our Team as an Assistant Maintenance Manager – Help Lead the Way in Property Maintenance at Pier Village on the Jersey Shore! Pier Village is a jewel on the New Jersey coast, Pier Village is home to luxurious residences and oceanfront retail, dining, and entertainment, making it an exciting attraction for both residents and visitors. In close collaboration with the City of Long Branch, we have enlivened this community with new local and national retailers, year-round events, and streetscape improvements. Pier Village has been further elevated by the next phase of development with condominiums, additional retail, and two hotels. Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive—and we want YOU to be part of our journey! As an Assistant Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You’ll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly – rain or shine!

Requirements

2+ years of experience in multifamily property management or 3+ years in property management.
In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations.
Leadership experience, with a track record of managing teams and fostering strong working relationships.
Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom.
Ability to work on-call and extended hours (including weekends and holidays).
A hands-on approach and a commitment to maintaining high standards of work and safety.
Comfortable with tasks that involve bending, kneeling, and working in confined spaces.
Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily.
Flexibility to work indoors and outdoors, in all weather conditions.
A valid Driver’s License!

Responsibilities

Help lead and supervise a dynamic maintenance team to deliver top-notch service.
Help oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more!
Help maintain effective maintenance programs to protect and maintain the property.
Keep an inventory of equipment, tools, and supplies.
Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures.
Maintain a safe, sanitary, and comfortable living environment for residents and staff.
Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained.
Help conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery.
Help to create and monitor the annual maintenance budget.
Help prepare maintenance reports, inventory updates, and team evaluations.
Help train, mentor, and inspire your maintenance staff to reach new heights.