Assistant Maintenance Manager

Balfour Beatty Communities•Colorado Springs, CO

1d•Onsite

About The Position

The Assistant Maintenance Manager supports the Maintenance Manager in overseeing day-to-day maintenance operations within an assigned residential community. This role assists with supervising maintenance technicians and/or roads and grounds personnel, ensuring work is completed in accordance with company standards of quality, workmanship, and customer service in the execution of change-of-occupancy maintenance, resident service requests, and property work orders, while maintaining full compliance with Fair Housing requirements. The Assistant Maintenance Manager plays a key role in work order execution, preventive maintenance, safety compliance, and emergency response, while ensuring accurate documentation and timely completion of work in Yardi.

Requirements

Strong understanding of work order classifications, environmental compliance requirements, and emergency response procedures.
Proven project coordination and communication skills to effectively collaborate with environmental, safety, and operational teams.
Minimum of two years of property management or maintenance operations experience.
Working knowledge of property and facilities maintenance practices.
Ability to exercise sound judgment in assigning, directing, and evaluating work.
Basic understanding of OSHA regulations and environmental compliance requirements.
Effective written and verbal communication skills with strong interpersonal abilities.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Must be available for night and weekend emergency call duty as needed.
Possession of a valid, state-issued driver’s license and safe driving record is also required.

Nice To Haves

High school diploma or GED preferred.
College coursework or technical school training is highly preferred, with relevant trade certifications and licenses.
Prior lead, senior technician, or informal supervisory experience preferred.
Experience with Yardi property management software is preferred.

Responsibilities

Assist in supervising maintenance technicians, roads and grounds personnel, and work order staff.
Provide daily direction, coaching, and on-the-job training to support skill development and performance.
Monitor quality of work across multiple trades including plumbing, electrical, HVAC, drywall, painting, flooring, fencing, doors, roofing, siding, and general carpentry.
Reinforce safety practices, PPE usage, and lockout/tagout procedures.
Serve as acting supervisor in the Maintenance Manager’s absence as needed.
Assist with organizing, assigning, and tracking work orders to meet response time, quality, and customer service standards.
Monitor work order progress and accuracy in Yardi, ensuring technician notes, photos, and required documentation are complete.
Support reporting on key performance metrics including response times and completion rates.
Support coordination with Environmental Specialists, vendors, and maintenance staff to ensure environmental-related work orders are completed safely, timely, and in compliance with applicable requirements.
Assist with documentation review, home histories, and report preparation related to environmental work.
Assist with ordering and tracking maintenance supplies and materials.
Help ensure Safety Data Sheets (SDS) are current, accessible, and compliant with regulatory standards.
Support adherence to OSHA regulations, company safety policies, and maintenance procedures.
Assist in maintaining safety documentation and ensuring compliance with emergency, urgent, routine, and preventive maintenance standards.
Assist in managing the preventive maintenance program for HVAC systems, equipment, building infrastructure, and grounds, including pools, water parks, and playgrounds.
Help ensure scheduled maintenance is completed timely and documented accurately.
Promote and support a culture of safety aligned with the company’s ZERO Harm Journey Plan.
Assist with safety inspections, housekeeping standards, and corrective actions.