Assistant Maintenance Director - Marquis at Grand Lakes

CWS Apartment Homes • Richmond, TX

5d • Onsite

About The Position

The Assistant Maintenance Director role is a blend of hands-on maintenance and customer service. This position requires strong leadership skills to guide the maintenance team, alongside the technical abilities to complete service requests effectively. The ideal candidate will leverage their background in maintenance, construction, or general labor to handle various tasks, while their customer service expertise ensures resident satisfaction. Embracing CWS core values, including making safety a top priority for team members, residents, contractors, and oneself, is essential.

Requirements

• EPA, HVAC I & II, CPO and local certifications (required)
• Minimum 1-2 years previous full-time work experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting, and HVAC (required)
• Possess a valid driver’s license and current automobile insurance (required)
• Own a basic set of hand tools (required)
• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
• Basic computer skills
• Able to adhere to set and variable work schedule, including weekends and emergencies as required
• Able to adhere to company policies, procedures, and practices
• Able to establish and effective working relationships
• Able to maintain a professional and ethical atmosphere
• Possess supervisory/managerial skills
• Able to perform work responsibilities at locations other than “home” property
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities
• Able to respond to emergency calls outside of normal business hours

Nice To Haves

• High School diploma or GED (preferred)
• Yardi software experience (preferred)
• Apartment maintenance (preferred)

Responsibilities

• Assist with leading the maintenance team.
• Prepare make-ready apartments.
• Complete service requests.
• Maintain inventory and shop organization.
• Perform common area maintenance.
• Participate in the preventative maintenance program.
• Participate in resident satisfaction programs.
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
• Participate in the CWS Risk Management Program and Safety Programs.

Benefits

• 50% apartment rental discount for onsite team members
• 20% rental discount for all other employees
• Multiple medical, dental, and vision plan options
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match
• Pet insurance
• Tuition reimbursement
• Flexible spending and health savings account options
• Fitness Bucks program
• Paid time off
• Company holidays
• A floating holiday
• A birthday holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED