Seasonal Holiday Retail Assistant Manager- Crossroads Mall (WV)

Cherry Hill Programs Seasonal Jobs • Mount Hope, WV

5h • Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager for its holiday retail operation at Crossroads Mall in West Virginia. Working alongside the Local Manager, the Assistant Local Manager helps lead a seasonal team and supports daily photo operations, sales, guest service, and the creation of memorable Santa visits for families. The role includes leadership, administrative, technical-support, and hands-on photography and customer-service duties. Photography experience is not required. The position requires at least 20 hours per week or as needed, a flexible schedule that includes evenings, weekends, holidays, and peak retail periods, and attendance at required preseason training. Applicants must be at least 18 and able to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Cherry Hill Programs describes its workplace as fast-paced and collaborative, and emphasizes safety, diversity, integrity, inclusion, and quality. The seasonal role may offer opportunities to return in future holiday seasons or pursue growth in the company's souvenir photography division, where available.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfortable handling cash and conducting sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required preseason training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including completing hiring, managing inventory, setting up and testing equipment, scheduling, training, and opening and closing procedures.
• Capture photos and help guests select souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures established by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of access to Pixie Post.
• Opportunity to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed