Seasonal Holiday Retail Assistant Manager - Crabtree

Cherry Hill Programs Seasonal Jobs•Raleigh, NC

About The Position

The Assistant Local Manager works alongside the Local Manager to help lead a seasonal team responsible for creating holiday memories for children and families. The role supports daily photo operations, team motivation and development, sales and service excellence, and a memorable guest experience. Photography experience is not required. This is a seasonal holiday retail position at Crabtree.

Requirements

  • Must be at least 18 years of age.
  • Strong communication, organization, time-management, and problem-solving skills.
  • Comfort with cash handling and sales transactions.
  • Ability to lead a team, work independently, and make sound decisions.
  • Availability to attend required pre-season training.
  • Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
  • Availability to work a minimum of 20 hours a week or as needed.
  • Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

  • Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
  • High school diploma or equivalent.
  • Experience managing teams or operations across multiple locations.
  • Demonstrated success driving sales, guest experience, and operational results.
  • Experience with scheduling, training, coaching, and developing team members.

Responsibilities

  • Promote a positive, collaborative environment while upholding company values and policies.
  • Support opening-day preparations, including completing hiring, managing inventory, setting up and testing equipment, scheduling, training, and opening and closing procedures.
  • Capture photos and help guests choose souvenirs.
  • Resolve customer concerns and service issues to support a positive guest experience.
  • Lead by example and reinforce procedures established by senior management.
  • Troubleshoot technical issues and escalate them to IT or Local Management as needed.
  • Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
  • Perform other duties as assigned.

Benefits

  • Flexible scheduling.
  • Same-day pay options for early access to paychecks.
  • Employee Referral Program.
  • Opportunities to return for future holiday seasons and explore growth within the souvenir photography division, where available.
  • One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of Pixie Post access.
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