Seasonal Holiday Retail Assistant Manager- Fashion Outlets of Chicago

Cherry Hill Programs Seasonal Jobs • Rosemont, IL

12h • Onsite

About The Position

Cherry Hill Programs is seeking a seasonal Assistant Local Manager to work alongside the Local Manager and help lead a team delivering holiday photo and guest experiences for families. The role supports daily photo operations, team motivation and development, sales and service performance, and memorable visits with Santa. It also involves helping prepare the location for opening, handling customer concerns, supporting administrative tasks, and maintaining company procedures and values. Photography experience is not required.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfortable working in a cash-handling and sales-transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours a week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose memorable souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Opportunities to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.
• One free visit with Santa for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and 3 free months of access to Pixie Post.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed