Seasonal Holiday Retail Assistant Manager- Woodland Hills Mall

Cherry Hill Programs • Tulsa, OK

3d • Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager to work alongside the Local Manager and help lead a team creating holiday experiences for children and families. The role supports daily photo operations, team development, sales and service excellence, and the delivery of memorable Santa visits and guest experiences.

The Assistant Local Manager helps prepare the location for opening and supports its day-to-day operation, including staffing, scheduling, training, inventory, equipment, and opening and closing procedures. The position also involves taking photos, helping guests select souvenirs, resolving customer concerns, troubleshooting technical issues, and assisting with administrative tasks. Required availability includes pre-season training and a flexible schedule during evenings, weekends, holidays, and peak retail periods. Employees must be able to work at least 20 hours per week or as needed and lift and carry equipment weighing 10–25 pounds, as well as stand for prolonged periods.

The role is seasonal and offers flexible scheduling, same-day pay options, an employee referral program, leadership-development experience, and the possibility of returning for future holiday seasons or exploring growth opportunities in the souvenir photography division where available. Holiday perks include a free Santa visit for friends and family, photo prints, holiday cards, a personalized digital Santa message, and access to Pixie Post.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfortable working in a cash-handling and sales-transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including completing hiring, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Leadership experience and skill development in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and guest experiences.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of Pixie Post access.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed