Seasonal Holiday Retail Assistant Manager - SouthPark Mall (NC)

Cherry Hill Programs Seasonal Jobs • Charlotte, NC

19h • Onsite

About The Position

The Assistant Local Manager works alongside the Local Manager to help lead a seasonal team creating holiday experiences for children and families. The role supports daily photo operations, team motivation and development, sales and service excellence, and an enjoyable guest experience from the Santa visit through the photo and souvenir process. Photography experience is not required.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time-management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests select souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures established by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• Three free months of access to Pixie Post, a digital greeting card platform.
• Potential to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed