Assistant Lifestyle Director - Weekly Pay!

NFC Amenity Management • Brooklyn, NY

5d • $19 - $20

About The Position

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. As an NFC Amenity Assistant Manager, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Assistant Managers are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. This position will require long periods of sitting, standing, and moving around. Follows all HR and Risk Management Company Policies. Performs miscellaneous job-related duties as assigned. Covers shifts for team members to ensure proper staffing requirements are maintained. Use the Company Approved Team Scheduler to ensure payroll budget compliance.

Requirements

• Professional background in customer service and hospitality management.
• Must have an outgoing personality.
• Must be hospitality-driven and offer any necessary assistance to clients and guests.
• Must be able to coach and mentor team members.
• Must possess the ability to multitask.
• Must possess the ability to work in a team environment.
• Must be able to proactively learn about all events, happenings, restaurants, etc., in the local neighborhood.
• Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
• Proven organizational skills that exemplify attention to detail from beginning to end on each project undertaken.
• Effective interpersonal communication skills (written and oral) with the ability to engage positively with clients.
• Diplomatically handle delicate and challenging client concerns.
• Ability to lift 50 pounds.
• All employees must be legally allowed to work in the US.
• Re-hire eligibility for former employees is determined by past employment performance and/or status.

Responsibilities

• Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards. (Alongside Director/Supervisor)
• Supervise staff, coordinate team meetings and trainings, and manage staff schedules to ensure adequate coverage.
• Create operating systems and checklists to provide a well-serviced and clean facility.
• Main point of contact for maintenance, repairs, and cleaning of the facility.
• Complete thorough daily facility inspections and effectively communicate operational malfunctions promptly to building management.
• Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns.
• Coordinate all facility reservations.
• Facilitate contractor check-ins and check-outs, and cultivate relationships with the company's preferred vendors.
• Assist in preparing community events as required by the building.
• Stay abreast of industry standards, technology, and trends.
• Perform other duties as assigned that relate to the success of the property.
• Follows all HR and Risk Management Company Policies.
• Performs miscellaneous job-related duties as assigned.
• Covers shifts for team members to ensure proper staffing requirements are maintained.
• Use the Company Approved Team Scheduler to ensure payroll budget compliance.

Benefits

• Weekly Pay!
• Paid Training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed