Assistant, Library

Austin Community College District • San Gabriel, CA

6d • Hybrid

About The Position

Assist patrons and perform all circulation desk functions and other procedures in a highly automated, dynamic, customer service, and teamwork-oriented environment.

Requirements

• Maintaining effective time management practices, including an established work schedule, possible weekend and evening hours, and/or work at multiple campus locations.
• Using effective oral and written interpersonal and workplace communication skills.
• Using effective organizational and planning skills with attention to detail and procedures or standards, and task completion, in an individual or group setting.
• Providing superior customer service.
• Applying problem solving skills.
• Maintaining confidentiality of patron information and work-related information and materials in compliance with Austin Community College policies and Teaching and Learning Excellence/Library Services (TLED/LS) guidelines, as well as federal and national standards.
• Establishing and maintaining effective work relationships.
• Adapting effectively in a multi-tasking, dynamic, and evolving work environment.
• Use a variety of spreadsheet, word processing, database, and presentation software.
• Use automated library systems within a web-based environment.
• Six months related work experience.
• High school diploma or educational equivalent.

Nice To Haves

• Work experience in a library circulation department and use of proprietary library systems.
• Associate degree or higher.
• Knowledge of library services and operations especially in a community college setting.

Responsibilities

• Performs library services and procedures including checking-in, checking-out, sorting and shelving items, checking book drops, logging-on computers, and opening/closing library.
• Assists patrons with directional questions, equipment use, and updating patron information. Reconciles money collected from library fines and fees.
• Updates and maintains patron, periodicals, and reserves records.
• Performs stack maintenance such as shelving, shelf reading, shifting, and inventory.
• Processes and maintains one or more of the following: reserve materials and files, periodicals, the fines and fees process, records daily library statistics, and others such as minor edits and status changes to library records.
• Monitors and troubleshoots problems with copiers, printers, and the security system.
• Assists the head librarian in promoting and implementing library safety and security in coordination with the senior library assistant.
• May assist with inventories, maintains circulation desk supplies. Picks up, sorts, and delivers mail. Participates in special projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED