Assistant Learning Center Manager
About The Position
Think Zone is a fast-growing Bay Area learning center focused on providing personalized and effective math education for K–8 students. We believe great education starts with great people. As we continue to expand, we're looking for motivated individuals who want to grow with us and develop their careers in education, business operations, and leadership. Are you a recent graduate or early in your career and looking for an opportunity to build leadership and operations experience? As an Assistant Learning Center Manager, you'll work closely with the Learning Center Manager to support the day-to-day operations of our Redwood City center. You'll gain hands-on experience working with students, families, tutors, and our HQ teams while developing skills across center operations, customer experience, team coordination, community engagement, and business growth. You don't need previous management experience. We're looking for someone who is proactive, people-oriented, organized, eager to learn, and comfortable taking on different responsibilities as needed.
Requirements
- Bachelor's degree preferred
- No previous management experience required
- Strong communication and interpersonal skills
- Organized, dependable, and proactive
- Able to work approximately 25 hours per week, Tuesday–Saturday
- Able to work in person at our Redwood City Learning Center
Nice To Haves
- Mandarin proficiency is preferred but not required
- Previous experience in education, tutoring, customer service, retail, sales, operations, internships, or student leadership is a plus
- New graduates are encouraged to apply.
Responsibilities
- Assist with the day-to-day operations of the Redwood City Learning Center
- Coordinate class schedules, tutors, students, and center activities
- Help maintain an organized, welcoming, and positive center environment
- Support the Learning Center Manager with administrative and operational tasks
- Help identify and resolve day-to-day center issues
- Build positive relationships with students and parents
- Help prospective families learn more about Think Zone and our programs
- Support families throughout trial classes, enrollment, and ongoing classes
- Gather parent feedback and help ensure families receive a high level of support
- Help monitor the overall student and family experience
- Assist with tutor onboarding, scheduling, and ongoing coordination
- Help support and communicate with the center's tutor team
- Learn how to provide feedback and address operational issues
- Develop communication, problem-solving, and people-management skills
- Step in to support center operations when the Learning Center Manager is unavailable
- Support local events, community outreach, and marketing initiatives
- Help build relationships with local schools, families, and community organizations
- Encourage referrals and help introduce Think Zone to new families
- Work with the Learning Center Manager and HQ teams on ideas to improve enrollment, retention, and the overall center experience
Benefits
- Hands-on training and support
- Opportunities to take on additional responsibilities and advance into roles such as: Assistant Learning Center Manager → Learning Center Manager → Regional Manager → Regional Director
- Gain hands-on experience supporting the operations of a learning center
- Develop practical skills across operations, customer experience, recruiting, team coordination, and community outreach
- Join Think Zone during an expansion stage with opportunities to take on greater responsibility
- Work closely with the Learning Center Manager and our HQ teams as you develop your skills
- Help create a positive learning environment for students and a great experience for families
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
