Assistant in Training

The Buckle, Inc.•Champaign, IL

11h•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

Requirements

High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Nice To Haves

Ability to lift and maneuver 50lbs throughout the store and backroom.

Responsibilities

Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
Coach and create relationships through Guest Loyalty and Guest Preferred
Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
Maintain a positive attitude at all times creating a positive floor culture
Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
Partner with Store Manager to delegate, demonstrate, and review all 4 zones
Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Understand and utilize planner including completion of Opening and Closing Checklists
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
Follow all Loss Prevention guidelines, including daily bag and purse checks
Ability to execute and teach all Point of Sale (“POS”) procedures
Appropriately handle calls from Corporate Office
Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
Ability to navigate and execute all tools on the home page
Knowledge and ability to give guidance and feedback to all non-sales positions
Complete all scheduled shifts and cover shifts when needed
Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement
Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Understand and apply the Buckle’s Code of Ethics and all policies, procedures, and handbooks
Other duties as assigned
Insure all New Hire paperwork and tasks are promptly and accurately completed based on Human Resources guidelines and Legal policies
Planning (week/month/year)
Executes and trains others on opening/closing checklist
Complete Markdowns, Pulls, inbound/outbound freight, recalls, Return to Vendors (RTVs)
Establish relationships and excellent communication with Corporate Office Departments to assist Store Manager in effective operation of the store
Monitor and maintain adequate inventory of supplies
Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines
Comfortable in in giving and receiving feedback from peers and Management
Supportive of Leadership
Promote personal and store growth
Demonstrate and maintain a professional, mature and stable relationship with all Teammates
Execute daily interviews as needed to support Team Development and growth
Overcome objections and problem solve
Motivated to self-educate themselves on all company tools (videos, pieces, books) and ability to share this information with others
Understand and administer Buckle Commitment to Success
Ability to travel and cover other Stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
Special projects and other duties as assigned.

Benefits

Health options that empower you to take control of your care and make informed decisions for you and your family.
Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.
Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health.
Virtual Care 24/7 access to general, behavioral, and dermatology consultations.
Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.
401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan.
Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance.
Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style.
Time Off Vacation time is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year (or more where required by law), prorated for the first partial year; up to 80 hours of sick time may be carried over from one year to another with a maximum of 80 hours of sick time per year including carryover. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive one paid volunteer day.
Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work.
Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates.
Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection.
Additional Benefits Legal services, identity theft protection, and pet insurance are available to eligible teammates.
Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care.
Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked.