Assistant Human Resources Manager

University of Alaska System • Anchorage, AK

39d

About The Position

Elevate your career with the University of Alaska! We're seeking a dynamic Assistant HR Manager to join our personnel and customer service team. If you're passionate about data integrity, process improvement, training coordination, customer service excellence, and creating a positive workplace, this could be the opportunity you've been waiting for. As our Assistant Human Resources Manager, you will join a team of dedicated, hard-working professionals who value collaboration, teamwork, and mutual support. Our tight-knit group of approximately 15 members-including HR technicians, generalists, and assistants-brings together a dynamic mix of regular, student, and temporary employees working across distributed locations. Despite the distance, we maintain strong communication, trust, and connection, fostering a culture that prioritizes work-life balance and personal growth. Specifically, this position oversees and mentors HR staff, provides guidance and leadership in the HR Manager's absence, and ensures that team objectives, service commitments, and compliance standards are consistently met. Key responsibilities include ensuring data integrity, identifying training needs, designing and delivering training content, and creating clear communication strategies to support HR Coordinators and stakeholders across the system. Essential to this role is being skilled in handling escalated personnel and customer service matters with professionalism and discretion, ensuring timely and effective resolutions. To thrive in this role, the successful candidate should demonstrate strong leadership and managerial skills, with the ability to hire, train, supervise, and support HR and temporary staff while providing effective direction in the HR Manager's absence. They should possess deep knowledge of HR policies, data management, and compliance requirements, ensuring accuracy and integrity in personnel systems and processes. Exceptional problem-solving, communication, and customer service skills are essential to address complex personnel issues, build partnerships with stakeholders, and deliver efficient, compliant solutions. The ideal candidate will also excel at developing and implementing training programs, creating clear documentation, and contributing to process improvement initiatives that align with organizational goals. A bachelor's degree in Human Resources or a related field, along with professional HR experience and preferably PHR or SHRM certification, will support success in this position.

Requirements

• Strong leadership and managerial skills, with the ability to hire, train, supervise, and support HR and temporary staff while providing effective direction in the HR Manager's absence
• Deep knowledge of HR policies, data management, and compliance requirements, ensuring accuracy and integrity in personnel systems and processes
• Exceptional problem-solving, communication, and customer service skills are essential to address complex personnel issues, build partnerships with stakeholders, and deliver efficient, compliant solutions
• Bachelor's degree in Human Resources or related field and two years of professional human resources experience, or an equivalent combination of training and experience

Nice To Haves

• Professional in Human Resources (PHR) certification preferred.

Responsibilities

• Oversees and mentors HR staff
• Provides guidance and leadership in the HR Manager's absence
• Ensures that team objectives, service commitments, and compliance standards are consistently met
• Ensuring data integrity
• Identifying training needs
• Designing and delivering training content
• Creating clear communication strategies to support HR Coordinators and stakeholders across the system
• Handling escalated personnel and customer service matters with professionalism and discretion, ensuring timely and effective resolutions

Benefits

• UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 501-1,000 employees