Assistant Housekeeping Manager Castle Hotel
About The Position
Schulte Hospitality Group (SHG) is seeking an energetic, experienced, and hands-on Assistant Housekeeping Manager. SHG is an organization whose success is rooted in its service culture, with a mission to exude hospitality, be respectful and authentic, prioritize the needs of its internal and external stakeholders, and continuously strive to make a positive impact. They are passionate hoteliers eager to add like-minded people to their rapidly growing team. When joining SHG, employees become part of a team committed to an inclusive, employee-focused workplace that is invested in their development, aiming for engagement, empowerment, and career growth. SHG is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry, operating more than 200 locations across 38 states and 3 countries. Their portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as many unique, independent, boutique, and lifestyle properties and restaurants.
Requirements
- High School Diploma/GED
- Minimum of 2 years in housekeeping leadership experience
- Basic math skills
- HMS and/or experience using a property management system (PMS)
- Microsoft Office experience
- Ability to communicate effectively verbally and in writing
- Strong leadership skills
- Ability to exceed expectations of guests and team members
- Excellent time management skills
Nice To Haves
- Post high school education preferred
Responsibilities
- Schedules room and cleaning assignments to ensure proper coverage
- Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
- Verifies and updates status of discrepant rooms throughout the shift
- Randomly selects assigned rooms to ensure cleanliness and inspects them to verify brand standards are being met.
- Coach, counsel, and provide corrective action to housekeeping associates on performance not meeting expectations and discrepancies found in rooms
- Notifies GM and/or Chief Engineer of maintenance repairs necessary in rooms or on property
- Interviews, hires, develops, and disciplines direct employees
- Perform property walk and report identified deficiencies
- Participates in scheduling employees to business demands and tracking employee time and attendance
- Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
- Manages Housekeeping inventory, ensuring that team has dedicated tools, supplies, and resources to complete assigned tasks and work.
- Other duties as assigned.
Benefits
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match for eligible associates
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
